Monthly Managed Service Agreement (Advanced)

  • Part: 1292371
  • Model: ITS0005
$176.00

Availability

Always Available

  • Remote Business Hours Helpdesk Support
  • Fixed Weekly On Site Technical Visit
  • After Hours Technical Helpdesk
  • Guaranteed Response Time / Service Level Agreement
  • 24/7/365 Server & PC Monitoring
  • Hardware Protection (Anti-Virus / Anti-Malware)
  • Consistent Backup Monitoring
  • Bi-Annual Simulated Disaster Recovery Testing
  • Quarterly Vulnerability Testing
  • Full IT System Documentation
  • Server and PC Maintenance
  • Monthly Executive Report
  • Monthly CIO / IT Management Meeting